Prarambha collects data to the extent that it helps us to provide and update your understanding of our work, and the impact of your contributions. We maintain and use your information responsibly.
We collect information from you when you visit our website. We use this information to provide and improve the services you’ve requested. We may use cookies to provide a better experience and improve our website.
Prarambha does not store your data for commercial purposes. It specifically does not sell, share or trade your data.
Apart from personal information you voluntarily provide us via our website and email, we may from time to time ask you to participate voluntarily in specific surveys, such as volunteer or support opportunities.
Your data is kept securely in password-protected databases and customer relationship management systems only available to authorised staff.
You have the right to have data corrected, to prevent use which you believe is causing you damage or distress and to stop marketing information being sent to you.
We may use cookies to provide a better experience and improve our website. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that deleting or disabling cookies, you may not be able to access certain areas or features of the website.
Our online payments are processed through credible third-party payment gateways which manage their own privacy policies. They only provide us with the information you have authorised them to, and we use this information to issue receipts for your donations as well as follow up reports as committed from time to time.
Cancellation/refund of your donations is possible for up to 15 days from the date you donate this. Funds are put to use or committed after 15 days and may therefore not be available for cancellation or refund. If funds have not been used or committed, we will try our best to cancel or refund this. Pl note that even partial use of these funds means that the rest is committed already. You can seek cancellation/refund by quoting your receipt date, receipt number and receipt amount to [email protected]. Pl type ‘Cancellation’ or ‘refund’ in your email Subject line. If you can, pl add a photo of the receipt for further ease of processing.
If you have any more questions about our policy, please contact us at [email protected]. Pl type ‘policy query’ in your email Subject line